High street banks 'failing on accessible web design'
Web Design
18 March 2009
The UK's top high street banks are failing to lead the way when it comes to web design accessibility and performance, according to a new report.
Sitemorse and Alterian assessed a number of UK-based finance websites during the first quarter of this year by looking at factors such as accessibility, page downloading speeds and website errors.
It found that Intelligent Finance was the top-performing finance website in the first three months of 2008, while none of the five main high street banks broke into the top ten.
The function and compliance criteria also brought a surprisingly wide range of scores, said Sitemorse chief executive Lawrence Shaw.
"With the financial services industry under the spotlight, any business that can deliver accurate, reliable services through the web will retain consumer confidence and can hopefully translate that to the rest of its business operations," he remarked.
Meanwhile, the Investis Quarterly index named insurance company Aviva the top-performing corporate website in the FTSE 100 earlier this year.
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